Support: +91-80-41467446, Sales: +91 97405 22012

5 Reasons why you need CustomerSquare!

  • 1. Increase Repeat Purchases

    CustomerSquare allows you to launch Cardless/Card based Loyalty Programs with ease. Apart from this, you can also chose to instantly gratify your customers whom you think lack a bit of patience! We will tell you how!

  • 2. Capture enquiries and convert them to sales

    How many of your customers get into your stores and find that the item they were looking for is out of stock? Do you have anything except visitor's book to capture this information?

  • 3. Cross sell/Up sell

    Have you done campaigns based on what the customer bought last time? or how much he/she spent? Instead, have you done a campaign on all customers in your database? We can change the way your customers look at your brand when it comes to sending messages which could be mistaken for spam!

  • 4. Complaint Management

    Being an enterprise organization, do you have a Complaint management in place? if yes, is it connected with your CRM software? Post sales Customer Interactions are very important in deciding whether the customer is going to be back in your store next time when he/she thinks of shopping! A robust complaint management to handle the situation if there is a complaint by a customer goes a long way in comforting his/her desire to be in safer hands.

  • 5. Do the right!

    Our Data Analysts will tell you exactly what’s happening with your business and suggest corrective measures of course to increase revenues and also to reduce losses.

Features

  • Customer Engagement

    Be on top of your customer's mind all the time. If a customer hasn't come back to your store in the last 6 months, let your CRM automatically invite them back with a 10% discount on the next purchase!

  • Cardless customer loyalty

    Cardless Customer Loyalty - Earn and Burn points on the go! Simple to implement and use. This is where the whole world is heading towards. Don't miss out.

  • Cross Sell/Up sell

    Understand what the customer is buying and sell more to the same customer. This is possible if you know what your customers are buying. Our POS integration capabilities makes it possible.

  • POS Integration

    We have technology to integrate our CRM with your POS software.

  • Targeted Marketing Campaigns

    Target the audience and launch marketing campaigns(discount, gift vouchers etc) and get your customers back to your store. Target audience can be based on what product they bought OR how much they have spent in your store etc.

  • Measure effectiveness of Campaigns

    Measure the effectiveness of your marketing campaigns. Use this information in future campaigns and get better ROI.

  • Analytics

    Data available in different formats for Analysis & Decison Making. Get the help of our specialist Analysts who can throw more insights into the data and help you design your campaigns.

  • Customized Offers

    Let you and your CRM understand who is buying what and based on that you can offer more to the customer. This process can be automated. CRM uses this information to intelligently select the customer and makes offers.